Summary This theme focuses on how to use the NHS Direct telephone helpline to get advice on common symptoms. Learners also consider some of the other telephone helplines available and how to use them to get the information needed. Revised 2010. An introduction to the 4 topics of Services and health-care, including appendices, glossary of terms, word and audio files can be found in the Services and self-care zip file.
Web link for this resource: Services and self-care_ The NHS and other support networks - Telephone helplines.pdf